Google has removed the Balance Checking option.
Google Pay (stylized as G Pay formerly Pay with Google and Android Pay) is a digital wallet platform and online payment system developed by Google to power-in-app and tap-to-pay purchases on mobile devices, enabling users to make payments with Android phones, tablets, or watches.
Google Pay takes advantage of physical authentications such as fingerprint ID where available. On devices without fingerprint ID, Google Pay got activated with a passcode. When the user makes a payment to a merchant, Google Pay does not send the credit or debit card number with the payment.
In the meantime, young people and students are mostly transacting through Google Pay. They rely on Google Pay as they are likely to receive rewards if transacted through Google Pay.
Customers who normally use the Google Pay app could open the app and check the bank balance. But now there is no option called check balance in Google Pay. Many G Pay users confused about how to check the balance when the option is not visible. Google has removed the Balance Checking option.
If Google Pay users want to check the balance, they must first click on the Profile Pick. Clicking on the profile pic gives you an option called Payment Methods. It comes with a bank account and name. Clicking on it will show the activated account number. Click on that option and select the View Balance option and enter the password.
The impact on Google Pay is due to RBI's recent restrictions on banking. Some transactions are taking place in the Google Pay App however remaining transactions are pending. Google Pay users say the server is overloaded and transactions are failing. The impact of Google Pay on transactions over phone pay has been hampered by YES Bank's financial crisis. Google Pay has not responded to this yet.